PR Shield blends smart automation with human expertise—so you attract more customers, earn lasting trust, and protect your business from the unexpected.
As the first solution of its kind, PR Shield combines powerful reputation tools with expert crisis communication support from the award-winning Synaptic team—keeping your business visible, credible, and ready for anything.
The PR SHIELD POWER LAUNCH is a fun and free kickstart that's included when you enroll now!
in three lively high-impact sessions, we'll help you get your account live and delivering results in record time.
Click on this button to be start the checkout process to join PR Shield. We'll send you the link to the next scheduled Power Launch once you've enrolled!
"It's nice knowing someone has your back!"
Our business was recently the target of some shocking social media bullying that seemed to come out of nowhere and worst of all it took aim at one of my employees. The whole thing was upsetting, to say the least.
"A tool that you cannot afford to operate without"
My family's been in business for over 40 years. I cherish our business and our reputation and then I found myself in a situation I could have never imagined. Cyndee and her team did a marvelous job and stayed with me through the whole process.
"Always felt like I could handle pretty much anything."
I've run my own business for over 20 years, and I've always felt like I could handle pretty much anything that came my way. That was until I found out how ill-equipped I was to handle a PR nightmare that I found myself in."
"Literally Cannot Recommend This Enough"
Unfortunately we had a really devastating and hard situation with our business that was completely out of our control no too long ago and we kind of didn't know what to do. And within 30 minutes of reaching out to PR Shield, we had solutions in place.
Wondering if reviews really matter? Not sure where to begin?
Our FREE Reviews Calculator gives you instant insights and a smarter starting point.
PR Shield: Your all-in-one solution for promoting and protecting the brand that you've worked so hard to build. Brought to you by Synaptic, an award-winning marketing and public relations firm and a leader in the field of crisis communications.
We know you might have questions—so we’ve answered the most important ones right here. Learn how our automated system helps you collect more reviews, improve your reputation, and grow your business with ease.
PR Shield helps your business get more 5-star reviews, respond to them with professionalism, and turn that feedback into new customers—without adding more to your plate.
Here’s how it works:
-We support your team's in-person asks by automatically providing links for reviews by text or email after their visit.
-We respond to reviews on your behalf, so you don’t have to worry about what to say or when.
-We turn your best reviews into trust-building content that brings in more business.
And if something goes sideways—a bad review, a frustrated customer—you’re not on your own. You’ve got a team behind you to help respond the right way and protect your reputation.
Think of it like this: most tools help you message customers. PR Shield helps you build trust with them. No tech headaches, no confusing dashboards. We handle the setup, walk you through how it works, and support you every step of the way.
PR Shield helps you grow by turning your reputation into a real driver of visibility, trust, and sales.
It’s not just about collecting more Google reviews—we help you use those reviews to get found online, earn customer trust, and stand out from the competition.
Reviews influence how often you show up in search results, how people perceive your business, and whether they choose you or someone else.
But we don’t stop at stars. PR Shield goes further by giving you:
-Smart, automated tools to request and respond to reviews
-Expert guidance on what to say and when
-A community of business owners sharing what actually works
-A proactive strategy to protect your brand—even when something goes wrong
Bottom line? PR Shield helps you grow with confidence—by building a reputation that works for you long after the customer walks out the door.
Review automation makes it easier to collect, manage, and use Google reviews—without adding more to your to-do list.
With PR Shield, a smart mix of AI-powered tools and real human support works behind the scenes to ask your customers for reviews at just the right time, via text or email.
We monitor new feedback as it comes in, respond on your behalf, and turn your best reviews into trust-building marketing content. If a 1-star review shows up, we follow industry best practices to respond quickly and professionally—while keeping you in the loop the entire time.
It’s hands-off for you, but fully strategic. We make sure your reviews aren’t just handled—they’re working hard to grow your business.
Stuff happens—and you won’t be left to handle it alone.
If a negative review pops up, PR Shield steps in right away. We’ll either help you get it removed (if possible) or craft a professional, thoughtful response that reflects your commitment to great service.
If the issue is more serious, you’ll have direct access to a Rapid Response Call with our team to talk through the situation and plan your next steps.
Our goal isn’t just to react—it’s to protect your reputation, support your brand, and help you keep customer trust where it belongs: strong and steady.
You’ll start seeing value from day one.
As soon as you join PR Shield, you’ll get access to your dashboard, on-demand training, and our online community of growth-focused business owners. That means you can begin improving your strategy and building a review-ready culture immediately—while the automation quietly goes to work in the background.
Most clients start seeing more Google reviews within the first 30 days. The exact timeline depends on how many customer interactions your business has, but you won’t have to wait to make progress.
In a word—us.
With PR Shield, you don’t just get smart tools. You get a real team in your corner and a community of business owners walking the same path.
We don’t just automate—we partner with you to build a review-ready culture using our proven Three C’s framework:
-Culture – Make customer feedback a natural, everyday part of your business.
-Consistency – Generate a steady stream of real, trustworthy reviews that build long-term credibility.
-Clickability – Turn your best reviews into content that grabs attention and drives results.
We believe in people over shortcuts. You won’t find hacks or hype here—just seasoned pros who care deeply about helping small businesses succeed through strategy, integrity, and heart.
PR Shield isn’t a quick fix. It’s a future-proof reputation system built to grow with you.
No long-term contracts here.
Our plans are subscription-based, so you can cancel anytime without penalties—no strings attached.
Need to scale up or down? No problem. You can adjust your plan at any time based on your business needs. We’re here to grow with you, not lock you in.
At Synaptic, we’re not just marketers—we’re trusted partners, reputation defenders, and brand builders. As a full-service marketing and PR firm, we’ve spent years helping businesses grow with integrity and strategy.
PR Shield is our response to a real need: a reputation solution that goes beyond the stars
We combine one of the world’s most powerful review management platforms with something software alone can’t offer—Authentic Insight.
That means real human professionals, with real experience, guiding you every step of the way.
We don’t believe in hacks or hype. We believe in people, principles, and results that last.
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+1 313-546-1854
Michigan, USA
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