Grow your online reputation with the perfect mix of AI-powered automation and human expertise from the award-winning team at Synaptic.
PR Shield helps you attract more customers, build lasting trust, and stay resilient—no matter what comes your way.
Now, we'll help you protect it.
Stand out from the competition by turning happy customers into loyal brand advocates.
From chat widgets to social proof and smart review replies, our AI-powered platform keeps your reputation running on autopilot.
Get full access to High Level’s robust software suite—along with step-by-step video tutorials, a comprehensive knowledge base, and round-the-clock support from certified GHL experts.
Because technology should
empower you, not leave you waiting or wondering what to do next.
With PR Shield, you get expert training, community support, and a Rapid Response Call when it matters most. We’ve got your back—every step of the way.
"It's nice knowing someone has your back!"
Our business was recently the target of some shocking social media bullying that seemed to come out of nowhere and worst of all it took aim at one of my employees. The whole thing was upsetting, to say the least.
"A tool that you cannot afford to operate without"
My family's been in business for over 40 years. I cherish our business and our reputation and then I found myself in a situation I could have never imagined. Cyndee and her team did a marvelous job and stayed with me through the whole process.
"Always felt like I could handle pretty much anything."
I've run my own business for over 20 years, and I've always felt like I could handle pretty much anything that came my way. That was until I found out how ill-equipped I was to handle a PR nightmare that I found myself in."
"Literally Cannot Recommend This Enough"
Unfortunately we had a really devastating and hard situation with our business that was completely out of our control no too long ago and we kind of didn't know what to do. And within 30 minutes of reaching out to PR Shield, we had solutions in place.
Wondering if reviews really matter? Not sure where to begin?
Our FREE Reviews Calculator gives you instant insights and a smarter starting point.
PR Shield: Your all-in-one solution for promoting and protecting the brand that you've worked so hard to build. Brought to you by Synaptic, an award-winning marketing and public relations firm and a leader in the field of crisis communications.
We know you might have questions—so we’ve answered the most important ones right here. Learn how our automated system helps you collect more reviews, improve your reputation, and grow your business with ease.
PR Shield helps your business get more Google reviews, respond to them professionally, and use them to bring in more customers—without you having to do it all yourself.
Here’s how it works:
We automatically ask your happy customers for reviews—via text or email—after they visit your business.
We reply to those reviews for you, so you don’t have to stress about what to say.
We turn your best reviews into content that builds trust and brings in more business.
And if something goes wrong—like a bad review or a frustrated customer—we’re here to help. You’ll have a team in your corner to respond the right way and protect your reputation.
Think of it like this: Other tools help you message customers. PR Shield helps you build a reputation that keeps them coming back. No fancy tech skills needed. We handle the setup, show you how it works, and support you every step of the way.
PR Shield helps you grow by turning your reputation into a real business asset.
We don’t just help you collect more Google reviews—we help you use them to get found, build trust, and bring in more customers.
Reviews improve how your business shows up online, how potential customers see you, and how often they choose you over the competition.
But we go beyond the basics. While most platforms stop at stars, PR Shield gives you:
-Automated tools to request and respond to reviews.
-Expert guidance on what to say and when.
-A supportive community of business owners sharing what works.
-A proactive strategy that strengthens your brand—even when things go wrong.
In short, PR Shield helps you grow with confidence—by building a reputation that drives results and lasts.
Google review automation simplifies the process of collecting, managing, and leveraging reviews—without putting more on your plate. With PR Shield, a powerful blend of AI-driven software and real human expertise works together to request reviews from your customers via email or text at just the right moment.
Our team utilizes the power of AI to monitor and respond to incoming feedback, then repurposes your best reviews into high-impact marketing content. We will handle 1-star reviews according to best practices and keep you in the loop so that you can
It happens—and you won’t be left to deal with it alone. If a negative review comes in, PR Shield will work with you to get it removed or craft a thoughtful, professional response that shows your commitment to good service.
And if the situation calls for more support, you’ll have access to a Rapid Response Call with our team to talk through next steps. The goal isn’t just to react—it’s to protect your reputation and keep your customers' trust long-term.
From day one, you’ll get immediate access to your PR Shield dashboard, on-demand training, and our online community of growth-focused business owners.
That means you can start improving your marketing strategy, learning best practices, and building a review-ready culture while the automation does its work behind the scenes. You don’t have to wait for results to start making progress.
Many of our clients see an increase in Google reviews within the first 30 days of using PR Shield. The exact timing depends on how many customer interactions your business has—but you’ll start seeing value right away.
Well, in a word—us!
With PR Shield, you get smart tools, yes—but more importantly, you get a human team in your corner and a community that’s walking the same path you are.
We don’t just automate—we partner with you to build a review-ready culture using our proven Three C’s framework:
-Culture – Make customer feedback a natural, ongoing part of how you do business.
-Consistency – Create a steady stream of authentic reviews that builds trust and credibility over time.
-Clickability – Turn your best reviews into attention-grabbing content that drives engagement and conversions.
We believe in people over shortcuts. Our team isn’t made up of hacks or influencers—we’re experienced professionals with the expertise, credentials, and care to guide your business through real-world challenges.
This isn’t a quick fix. It’s a future-proof reputation strategy built on trust, experience, and a deep understanding of what helps small businesses grow.
No long-term contracts here.
Our plans are subscription-based, so you can cancel anytime without penalties—no strings attached.
Need to scale up or down? No problem. You can adjust your plan at any time based on your business needs. We’re here to grow with you, not lock you in.
At Synaptic, we’re not just marketers—we’re trusted partners, reputation defenders, and brand builders. As a full-service marketing and PR firm, we’ve spent years helping businesses grow with integrity and strategy.
PR Shield is our response to a real need: a reputation solution that goes beyond the stars
We combine one of the world’s most powerful review management platforms with something software alone can’t offer—Authentic Insight.
That means real human professionals, with real experience, guiding you every step of the way.
We don’t believe in hacks or hype. We believe in people, principles, and results that last.
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+1 313-546-1854
Michigan, USA
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